Who we are
At EticketsTripsLLC, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website or use our services. By accessing our website or using our services, you agree to the terms of this Privacy Policy.
Information We Collect
We collect two types of information from users:
- Personal Information: When you book a trip, create an account, or subscribe to our newsletter, we collect personal details such as your name, email address, phone number, payment information, and travel preferences.
- Non-Personal Information: We also collect non-personal information like your IP address, browser type, device information, and browsing activity on our website. This data helps us improve your user experience and monitor site performance.
We Use Your Information
We use the information we collect for the following purposes:
- To Provide Services: We use your personal information to process bookings, make reservations, and communicate with you about your travel plans.
- To Improve User Experience: Non-personal information helps us analyze website traffic and user behavior, allowing us to improve the functionality and content of our website.
- For Marketing and Promotions: With your consent, we may send you promotional emails, special offers, and travel updates. You can opt out of these communications at any time by clicking the unsubscribe link in the email.
- Customer Support: We may use your information to respond to your inquiries, resolve issues, and provide customer service.
Sharing Your Information
We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information with trusted partners and service providers to help us deliver our services, including but not limited to:
- Travel Providers: Airlines, hotels, and tour operators involved in your bookings may receive your information to complete transactions and provide services.
- Payment Processors: Payment information is securely processed through trusted third-party payment gateways.
- Legal Compliance: We may disclose your information if required by law or in response to a legal request, such as a subpoena, court order, or government inquiry.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. These include encryption, secure servers, and firewalls. While we take reasonable steps to safeguard your data, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your experience. Cookies are small files stored on your device that allow us to remember your preferences and analyze website traffic. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of our website.
Your Rights and Choices
You have the right to:
- Delete Your Information: You can request that we delete your personal information, subject to any legal obligations we may have to retain certain data.
- Access Your Information: You can request a copy of the personal data we hold about you.
- Update or Correct Your Information: If your information is inaccurate or incomplete, you can update it through your account settings or by contacting us directly.
- Opt-Out of Marketing Communications: You can opt-out of promotional emails at any time by following the unsubscribe link in the email.
Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under 13, we will take steps to delete such information.